Using Artificial Intelligence to Achieve Digital Transformation in Higher Education in Jordan: Opportunities and Challenges

Abstract

The present study aimed to assess the prospects and obstacles of employing artificial intelligence (AI) to accomplish digital transformation in the context of higher education in Jordan. A total of 300 faculty members at Jordanian institutions received questionnaires to respond to the research inquiries, while 15 faculty members were interviewed. The findings indicate that the majority of respondents believe AI has the potential to facilitate personalized learning, increase student engagement, and improve teaching efficacy in Jordanian higher education. However, they express concerns regarding ethical quandaries, privacy implications, and the necessary knowledge and training to implement AI in higher education in an efficient manner.